At CourtLink Ghana, your privacy is a priority. This Privacy Policy outlines how we collect, use, store, and protect your personal information in accordance with Ghanaian data protection laws and best practices. By using our services or engaging with us, you agree to the terms of this policy.
Information We Collect
We may collect the following types of personal information when you contact us, request services, or fill out forms:
- Full name
- Contact details (phone number, email address, WhatsApp number)
- Residential or mailing address
- Court case details and legal documents
- Preferred method of communication
- Payment information (for billing purposes)
- Location of your court or district
We do not collect or store sensitive information such as national ID numbers or biometric data unless legally required and explicitly authorised by you.
How We Use Your Information
We use the information we collect for the following purposes:
- To deliver legal support services (court representation, reporting, etc.)
- To communicate with you about your case updates and appointments
- To process service fees and transportation charges
- To maintain internal records and improve service delivery
- To comply with legal obligations and court requirements
Confidentiality and Data Protection
All client information is handled with strict confidentiality. We implement appropriate security measures to protect your personal data from unauthorised access, loss, misuse, or disclosure.
- Only authorized CourtLink staff have access to client files and data
- Information is shared only with your consent, or when legally required
- We do not sell or share your data with third parties for marketing purposes
Communication and Consent
By using our services, you consent to receive communications from us via:
- Phone calls
- SMS
- WhatsApp messages
You may update your preferred method of communication at any time by contacting us.
Retention of Data
We retain your personal information only for as long as it is necessary to:
- Complete the services you requested
- Meet legal or regulatory requirements
- Resolve disputes or enforce agreements
Once this period ends, your information will be securely deleted or anonymised.
Your Rights
You have the right to:
- Request access to the personal data we hold about you
- Correct or update inaccurate or outdated information
- Withdraw consent for communication or service (with applicable terms)
- Request deletion of your personal data, subject to legal and contractual limitations
To exercise any of these rights, please contact us at [email protected].
Third-Party Service
If we work with third parties (such as delivery services, legal partners, or payment platforms), they are bound by confidentiality and data protection agreements. We ensure your information is handled securely and only for the intended purpose
Changes to This Policy
CourtLink Ghana reserves the right to update or modify this Privacy Policy at any time. All changes will be posted on our website and take effect immediately upon posting.
We encourage you to review this policy periodically to stay informed about how we protect your information.
CourtLink Ghana
Your Link to Justice, When You Can’t Be There.